Terms of Use

Welcome to Sugar Glider Alley. By accessing or using our website, you agree to follow the Terms of Use outlined below. Please read them carefully before making a purchase.

🛒 General Conditions

By using our website, you confirm that you are at least the age of majority in your state or country, or you have permission from a guardian to use this site.

You agree not to use our products or services for any illegal or unauthorized purpose.

📦 Product Information

We make every effort to display product details, descriptions, and prices accurately. However, we do not guarantee that all information is completely error-free.

We reserve the right to:

  • Update or modify product information at any time
  • Change prices without prior notice
  • Discontinue products when necessary

🧾 Orders & Acceptance

We reserve the right to refuse or cancel any order for reasons including:

  • Suspected fraud or unauthorized activity
  • Incorrect or incomplete information
  • Product availability issues

If your order is cancelled, you will be notified and refunded if payment was already processed.

💳 Payments

All payments must be completed at the time of purchase. We use secure third-party payment processors to handle transactions safely.

We do not store full payment card details on our servers.

🚚 Shipping & Delivery

Delivery times are estimates and may vary based on location, carrier delays, or other factors outside our control. Please refer to our Shipping Policy for full details.

🔄 Returns & Refunds

Returns and refunds are subject to our Refund & Returns Policy. Please review that page before initiating a return request.

🔐 Intellectual Property

All content on this website, including images, text, and branding, belongs to Sugar Glider Alley and may not be copied, reproduced, or used without permission.

⚠️ Limitation of Liability

We are not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.

📞 Contact Information

If you have any questions about these Terms, you can contact us:

Email: support@sugarglideralley.com
Phone: +1 423-277-0809
Address: 220 W Dumplin Valley Rd, Kodak, TN 37764, United States