Privacy Policy

At Sugar Glider Alley, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

📌 Information We Collect

When you interact with our store, we may collect the following information:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely through third-party payment providers)
  • Order history and preferences

We only collect information necessary to process your orders and improve your shopping experience.

🛒 How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate order updates and confirmations
  • Provide customer support
  • Improve our website and services
  • Prevent fraud and unauthorized transactions

We do not use your personal information for any unrelated purposes.

🔒 Data Protection

Your personal information is stored securely and protected using industry-standard security measures.

We do not sell, rent, or trade your personal data to third parties.

Payment information is never stored on our servers and is handled securely by trusted payment processors.

🚚 Third-Party Services

We may share limited information with third-party services only when necessary, such as:

  • Payment gateways (for secure transactions)
  • Shipping carriers (for order delivery)
  • Email service providers (for order notifications)

These providers are required to protect your information and use it only for service-related purposes.

🍪 Cookies

Our website may use cookies to improve user experience, analyze traffic, and remember your preferences. You can disable cookies in your browser settings at any time.

👤 Your Rights

You have the right to:

  • Access your personal data
  • Request corrections or updates
  • Request deletion of your data (where legally applicable)

To exercise these rights, contact us using the details below.

📞 Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: support@sugarglideralley.com
Phone: +1 423-277-0809
Address: 220 W Dumplin Valley Rd, Kodak, TN 37764, United States